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Synergy Partners Small Business Resource Centre
If you run a small business, you want practical, authoritative information and advice...now!
To help you, the members of Synergy Partners have compiled hint sheets for some of the most common problem areas.  This information is provided as a free service.  If the information provided is of interest, click the relevant 'email for more' link and we will send you a more comprehensive information sheet that you can copy.

Can Collaboration Work for You?

In an age where business knows no boundaries, collaboration offers opportunities for smaller firms to work together for mutual benefit even if they are located some distance apart. Read more>>

How to Analyse Your Competitors
Central to your business is your ability to define and then maintain a competitive advantage for your business. To do this effectively, it is necessary to know and understand what makes your competitors tick. Read more>>

Strategic Positioning - Five Forces and Generic Strategies
Your long term profitability is influenced by the structure and dynamics of your industry and, the manner in which you compete in it. To be successful, you will need to carve out a position in the marketplace which allows you to develop an advantage over your competition in the way that you compete. Read more>>

Growing a Diversified Business - Product Portfolio Analysis
Growing your business through diversification requires as much hard work and careful research and evaluation as you employed when you started out. The payoff could be very rewording but it is important that you do it for the right reasons. Read more>>

Scenario Planning
The future is inherently unpredictable. Business author and Director of Group Planning at Royal Dutch Shell, Arie de Geus, believes that an individual firm, no matter how big, is unable to influence the forces that mould its business environment.  For this reason, he developed a technique to improve forecasting. It is called scenario planning. Read more>>

Negotiation Skills
There are four essential communication skills for a successful negotiation.  Read more>>
Targeting Your Customers
Every business needs customers - and how to get in touch with these customers on a limited budget is one of the essential skills for a business owner. Read more>>
Moments of Truth
Key points to examine to determine if your customer service is up to scratch. Read more>>
Benchmarking
Ways of making your product or service memorable...by setting the standard that your competitors have to match.  Read more>>
Closing the Sale
I
t could be said that ‘closing’ is an inappropriate term to describe the final part of the sales process. It infers the ‘end’ of something, when, in many cases the relationship between the salesperson and the customer is, hopefully, continuing.  Read more>>

Customer Behaviour Styles
How customers behave – and how to deal with them.  Read more>>

How to Give a Sales Presentation
Selling to a group is different to selling one-on-one.  Read more>>

How to Sell without Focusing on Price
Giving your customers the best price...means more than just giving them the cheapest price. Read more>>
Selling Face-to-Face
The Sales Conversation is where it all starts for most salespeople.  Mastering this skill is essential if you want control over your business growth.  Read more>>
   

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